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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Düsseldorf?
Choke Point Meeting Spots
Arrivals: For flights arriving via a jet bridge, your AssistAnt greeter will be waiting with personalized digital signage exactly at the jet bridge exit before you enter the main terminal corridor. For remote-stand arrivals, you are met at the aircraft steps and transferred via a private premium vehicle to the terminal or the VIP Lounge. Departures: Your concierge will orchestrate a seamless handoff at a pre-arranged curbside location directly outside the Departure Level drop-off zone corresponding to your airline's check-in row, or at the dedicated DUS VIP Lounge private driveway on the Arrivals level (following the "Luftfracht/VIP" signage).
2026 Fast-Track Specs
AssistAnt clients utilize dedicated, non-public priority lanes. At DUS, departures utilize the expedited Fast Track security queues at Piers A, B, and C. For non-Schengen flights, your concierge guides you through the high-speed biometric EasyPASS automated border control gates or dedicated diplomatic lanes, shortening identity verification down to under 60 seconds.
Lounge Intelligence
The crown jewel of the airport is the newly modernized DUS VIP Lounge. Following its grand reopening, it features the ultra-private Suite DUS/100, tailor-made for high-net-worth individuals and corporate delegations requiring absolute isolation. The lounge offers bespoke a la carte Michelin-inspired catering, premium German and international wines, and quiet workstations. For standard Fast-Track clients, the newly updated Hugo Junkers Lounge (Terminal B) and the Open Sky Lounge (Terminal C) provide excellent alternative sanctuaries complete with hot buffets and business facilities.
VVIP / FBO Specs
Private aviation and VVIP tarmac operations are coordinated out of the dedicated ground-floor DUS VIP Lounge complex and the adjacent General Aviation Terminal (GAT). Tarmac-to-curbside car transfers are fully operational and strictly regulated. Passengers utilizing VVIP tiering are driven directly between the aircraft and the private lounge doors in a brand-new fleet of high-end Range Rovers, ensuring no exposure to the public terminal environment.
2026 Local Flair
The 2026 Grand Tour of K20/K21: Enjoy an after-hours, completely private curator-led tour of the Kunstsammlung Nordrhein-Westfalen art collection without the crowds. Altstadt Private Brewery & Culinary Tour: Experience a VIP, closed-door tasting of authentic Altbier paired with modern German gastronomy in the heart of the historic old town. Helicopter Transfers to the Nürburgring: Avoid regional highway traffic with a direct private helicopter charter from DUS airport straight to the legendary racetrack for exclusive track-day experiences.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Yes. Your AssistAnt concierge meets you at the pre-arranged departure curb and escorts you directly to your airline's premium check-in desk, managing baggage porterage and ensuring your boarding passes are printed without delay.
For standard Fast-Track arrivals, you will take the standard passenger bus to the terminal, where your greeter will immediately catch you at the bus entry point. For VVIP bookings, a private Range Rover will be waiting at the aircraft steps to drive you straight to the DUS VIP Lounge.
Absolutely. AssistAnt offers specialized German Customs tax refund handling at DUS. Your concierge will guide you to the dedicated Customs desk located near the central terminal departures area, accelerating the physical stamp verification and receipt processing before you enter security.
Yes. The private DUS VIP Lounge operates independently of airline alliances. Whether you are flying on a commercial Lufthansa flight from Pier A or an international carrier out of Pier C, you can access this facility when booking our VVIP service.
Because the newly renovated DUS VIP Lounge features on-site private security and passport control, you do not navigate the public terminal. Your private Range Rover tarmac transfer takes roughly 5 to 7 minutes to reach any aircraft stand across the apron.
Yes, as of March 2026, Düsseldorf Airport has fully integrated advanced CT scanners across the security checkpoints in Piers A, B, and C. While liquids can stay in your bag, they must still comply with the standard European 100ml fluid packaging regulations.
Yes, the DUS VIP Lounge features an exclusive, discreet driveway accessible from the Arrivals level via the "Luftfracht/VIP" access road. Your private driver can drop you off directly at the secure entrance doors under the supervision of our staff.
The newly updated Hofgarten Suite within the DUS VIP Lounge complex spans 41 square meters and is explicitly configured to comfortably host private entourages, families, or corporate delegations of up to 13 passengers simultaneously.
Yes. Your AssistAnt concierge will direct you to the EasyPASS biometric lanes or dedicated fast-access border control booths at Pier C, bypassing the standard tourist queues and clearing federal passport control in just moments.
Yes. For all commercial arrival services, your concierge escorts you from the gate to the baggage claim area, coordinates with airport luggage porters to secure your bags, and stays with you through the Customs exit until you reach your waiting chauffeur.
Plan Your Seamless Arrival
in Düsseldorf Now
