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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (Iโm not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! Iโd be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my clientโs arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last weekโs VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania โ my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already Iโm now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Frankfurt?

Choke Point Meeting Spots
Arrivals & Transits: Your AssistAnt premium greeter stands directly at the jet bridge exit (or at the aircraft steps for apron arrivals) holding a personalized, electronic name board. This ensures zero wandering through complex concourse splits. Departures: The meeting takes place curbside at a pre-coordinated drop-off zone outside Terminal 1, Concourse A, Level 1 or Terminal 2, Concourse D, where an accompanying baggage porter is synced to receive your luggage immediately.

2026 Fast-Track Specs
Our Fast-Track service utilizes the newly integrated Biometric Clear-Gates and specialized Diplomatic Fast-Tracks restricted from the general public. By matching pre-registered travel credentials with face-recognition checkpoints, your greeter clears you through passport control and the new CT 3D scanning points in Terminal 1 and 2 within minutes, avoiding the heavy transit queues that routinely backlog the central security zones.

Lounge Intelligence
The crown jewel of FRA's terminal interior is the ultra-exclusive Frankfurt Airport VIP Terminal Lounge located in Terminal 1, Area A (next to the Airport Clinic at Building 222). Spanning 1,700 square meters across two meticulously styled levels, this facility offers private relaxation suites, fully equipped conference rooms for sudden executive briefings, a high-end gaming lounge, an ambient cigar lounge, and a library. Dining features a rotating, premium ร la carte menu alongside a fully stocked luxury bar.

VVIP / FBO Specs
For VVIP transfers, AssistAnt utilizes the fully private Fraport VIP Terminal compound. Tarmac-to-lounge or tarmac-to-curbside transfers are executed using a top-tier luxury fleet, including late-model Mercedes-Benz S-Class, BMW 7 Series, and high-capacity Audi e-tron limousines. Your baggage is securely pulled from the aircraft cargo hold by dedicated staff and delivered directly to your waiting vehicle or private suite, completely isolating you from public baggage carousels.

2026 Local Flair
Enhance your Frankfurt visit with these highly exclusive 2026 seasonal experiences: Stรคdel Museum Private Viewings: After-hours private guided tours of the world-renowned art collection without public interference. Rheingau Wine Estate Helicopter Charters: Direct helicopter transfers from the FRA general aviation apron to private tastings at elite vineyards along the Rhine. Exclusive Financial District Dining: Guaranteed prime-table reservations at the cityโs newest sky-high Michelin-starred culinary concepts overlooking the Main River skyline.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP โ Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish โ weโll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now โ24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option

Frequently
Asked Questions
We would like to chat with you
Your personal AssistAnt greeter and private chauffeur meet you directly at the aircraft door or at the foot of the air stairs on the tarmac. You are placed immediately into a private luxury limousine before the general passengers disembark, avoiding any public terminal footprints.
Because the automated Sky Line train between Terminal 1 and Terminal 2 is out of service, standard travelers must use bus shuttles. For AssistAnt VVIP clients, this disruption is non-existent; our private tarmac limousines transfer you directly between your arrival aircraft and departure gate or the VIP Terminal across the airfield.
For departures, your greeter meets you curbside at the designated drop-off zone in front of Terminal 1, Area A, Level 1 or Terminal 2, Concourse D. A professional porter will be waiting alongside the greeter to handle your bags from the vehicle trunk.
In the main terminals, it depends on the lane; however, AssistAntโs VVIP services utilize the private VIP Terminal security checkpoints, which feature dedicated CT 3D scanners. You do not need to remove liquids or electronic devices from your baggage during this private screening.
Yes. Our greeters manage the entire VAT refund process. For Fast-Track clients, you are escorted to the priority customs desk in Terminal 1 or 2. For VVIP clients, all customs validation and cash/credit refunds are processed directly inside the private VIP Terminal by on-site officials.
Tarmac driving times across Frankfurt Airportโs expansive apron typically range between 5 and 12 minutes, depending on whether your aircraft parks at the remote runway spots or main terminal gates.
Yes. AssistAnt's VVIP and private suite services can be booked completely independent of your airline choice or ticket class. You receive the exact same private tarmac transfers and terminal isolation whether you fly commercial economy or First Class.
The newly renovated private suites feature independent climate controls, luxury daybeds, high-speed Wi-Fi, work desks, and private en-suite bathrooms with premium showers to freshen up during a long transit.
With our Fast-Track service bypassing the main public lines, you can safely arrive 90 minutes prior to your international departure, compared to the standard 3 hours recommended for the general public.
Your AssistAnt VVIP host retrieves your baggage tags upon landing. While you relax inside the VIP lounge or your private suite, our ground team manually tracks, retrieves, and re-checks your baggage onto your connecting flight with the airline's ramp agents.

