A Warm Welcome, Every Time

Your AssistAnt greeter will meet you as soon as you step off the aircraft at the jet bridge exit. If your flight parks at an apron stand requiring bus transit, your greeter will meet you directly at the foot of the aircraft steps with a personalized name sign.

During peak international arrival hours—such as mid-day connections from Johannesburg or Addis Ababa—standard immigration lines can take between 45 to 75 minutes. AssistAnt's expedited diplomatic and priority line access reduces passport control and customs clearance down to approximately 10 to 15 minutes.

Yes. Every AssistAnt VIP booking includes luggage porter assistance. Porters collect your checked luggage from the international carousel, assist with customs screening, and carry your items straight to your waiting chauffeur at the terminal pickup zone.

Standard Fast-Track guides you through priority lanes inside the main commercial terminal concourse. The VVIP Private Pavilion option provides a total terminal bypass: you are met on the tarmac by an executive vehicle, driven to the private VIP Pavilion, and cleared through immigration privately while enjoying refreshments in a quiet suite.

The Nthula Lounge in the International Terminal offers air-conditioned comfort, comfortable seating suites, high-speed Wi-Fi, a selection of hot/cold snacks and beverages, power outlets for charging devices, and clean rest facilities.

Yes. Transiting from an incoming international commercial flight (e.g., Airlink or South African Airways) to a private bush charter bound for Maun, Kasane, or Okavango Delta airfields is completely streamlined. Your greeter assists with fast-track customs clearance, baggage collection, and direct escort to your waiting charter crew.

If your nationality requires a Visa-on-Arrival in Botswana, your AssistAnt greeter escorts you directly to the designated VOA immigration desk, assists with form completion and fee payments, and expedites the sticker placement to avoid standard queue delays.

We recommend booking at least 24 to 48 hours prior to your scheduled flight to ensure seamless airport staff coordination and tarmac vehicle clearance with local airport authorities.

For departures, your driver drops you off at the Main Terminal VIP curbside entry, where your AssistAnt greeter and baggage porters meet you. You are escorted past security, through priority check-in counters, and fast-tracked through passport control straight to the departure lounge.

Yes. AssistAnt offers private chauffeured transfers in executive SUVs or sedans from Sir Seretse Khama International Airport directly to major Gaborone business hotels (such as the Grand Palm or Avani Gaborone Resort) or private residences.