Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Maun?
Choke Point Meeting Spots
Arrivals: Your AssistAnt greeter stands directly at the foot of the aircraft steps on the tarmac (or at the immediate terminal arrival entrance for apron-walk arrivals) holding a personalized digital name sign. Departures: Met curbside at the Main Terminal VIP Drop-Off Canopy near the central entrance, where dedicated baggage porters immediately receive your luggage.
2026 Fast-Track Specs
Accelerated border clearance through dedicated Diplomatic & Fast-Track Lanes at Botswana Department of Immigration counters. Expedited security screening through centralized terminal checkpoints with priority queue bypass. Assisted processing for international Visas-on-Arrival (VOA) and Botswana tourism development levy transactions.
Lounge Intelligence: The Premiere Lounge Experience
Nthula Lounge (Landside / Mezzanine Level): Located near the main departure concourse, this air-conditioned retreat offers private quiet seating, high-speed Wi-Fi, gourmet cold/hot light bites, cold beverages, dedicated device charging stations, and a clear visual perspective over tarmac charter movements.
VVIP / FBO Specs
Private Apron & VIP Lounge Formalities: For private jet charters or VVIP commercial transits, guests avoid the main public concourse entirely. Aircraft-side luxury tarmac transfer takes you directly to the private VIP lounge facility for expedited immigration, customs clearance, and seamless luggage loading onto waiting light bush aircraft.
2026 Local Flair & Exclusive Curations
Doors-Off Okavango Scenic Helicopter Flight: Private helicopter charter over the Okavango Delta's seasonal floodplains and animal migration paths with doors removed for aerial photography. Makgadikgadi Salt Pans Quad-Biking Expedition: Private charter transfer to the Makgadikgadi Pans for a sunset quad-bike excursion, desert meerkat interaction, and stargazing under pristine African night skies. Moremi & Chief's Island Private Heli-Safari: Direct air linkage to ultra-exclusive 5-star private camps on Chief's Island with dedicated guide and private game viewing vehicle. Traditional Mokoro Sunset Experience: Private guided dugout canoe (mokoro) excursions along the quiet delta channels with champagne tasting at dusk.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your AssistAnt greeter will meet you directly at the bottom of the aircraft steps on the tarmac or at the immediate arrival terminal entrance door, holding a personalized name board.
During peak international arrival windows (mid-day regional arrivals connecting to delta charters), standard immigration lines can take 45 to 75 minutes. AssistAnt Fast-Track utilizes dedicated priority lanes to complete immigration and customs in approximately 10 to 15 minutes.
Yes. All AssistAnt service levels at MUB include dedicated luggage porters who collect your checked luggage from the arrival carousel, assist through customs, and deliver your bags directly to your waiting bush charter plane or ground transport vehicle.
Your greeter meets you upon commercial arrival, fast-tracks your entry through immigration and customs, assists with baggage retrieval, and escorts you directly across the apron or terminal to your bush charter operator (such as Mack Air or Wilderness Air) for immediate departure into the delta.
The Nthula Lounge offers air-conditioned comfort, high-speed Wi-Fi, comfortable executive seating, complimentary hot and cold snacks, local and international beverages, device charging stations, and airport flight information updates.
VVIP guests are met directly at the aircraft by a private tarmac transfer vehicle, driven to an executive VIP lounge facility, and processed through customs and border control in complete privacy while luggage is transferred straight to the departing aircraft or vehicle.
Yes. If your passport requires a Visa-on-Arrival or payment of the Botswana tourism levy, your greeter guides you to the priority counter, assists with form completion, and ensures swift processing without queue delays.
We recommend booking at least 24 to 48 hours prior to your arrival or departure flight to ensure tarmac access permissions and dedicated concierge staff scheduling.
Your AssistAnt greeter meets your vehicle at the main terminal VIP drop-off zone, handles luggage check-in, guides you through priority security and passport control checkpoints, and escorts you to the Nthula Lounge until boarding.
Yes. AssistAnt arranges private executive helicopter or fixed-wing air transfers picking up directly from Maun International Airport, delivering you straight to private camp airstrips throughout the Okavango Delta, Linyanti, and Savuti regions.
Plan Your Seamless Arrival
in Maun Now
