Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Graz?
Choke Point Meeting Spots
Departures: Your AssistAnt greeter waits directly at the Main Terminal Entrance or adjacent to Check-In Counter 1, holding a personalized digital placard. Arrivals: For flights utilizing jet bridges, your greeter stands at the Jet Bridge Exit. For regional flights utilizing apron walk-ins or bus transfers, the greeter will meet you immediately inside the Terminal Arrival Gates before passport control.
2026 Fast-Track Specs
Passengers utilizing our commercial Fast-Track service bypass standard queues via the dedicated Priority Lane at the Central Security Checkpoint. For international non-Schengen departures, expedited processing is completed via a priority processing channel coordinated with local border authorities.
Lounge Intelligence
The definitive premium space at GRZ is the newly elevated VIP Lounge (operated in partnership with Aspire). Located airside on the 1st Floor (turn right immediately after security control), this lounge has been partitioned into 4 distinct functional zones: Work, Communication, Relaxation, and Self-Service Refreshment. It features sweeping, panoramic floor-to-ceiling views of the runway and Styrian Alps, high-speed charging infrastructures, and a curated buffet highlighting local Styrian wines and hot regional specialties.
VVIP / FBO Specs
Private operations and VVIP ground handlings are managed via the dedicated executive facilities on the airport apron. Private tarmac-to-curbside transfers are fully active for authorized VVIP itineraries, utilizing premium chauffeured sedans or multi-purpose vehicles (MPVs) to shuttle clients directly between the aircraft stairs and the private arrival zones, bypassing the public terminal entirely.
2026 Local Flair
Styrian Helicopter Heli-Golfing: Board a private helicopter charter directly from the airfield to elite regional courses like the Murhof Golf Club. Exclusive UNESCO Old Town Rooftop Access and Private Vine Exploration: A chauffeured day trip via luxury EV to the South Styrian Wine Road (Südsteirische Weinstraße), featuring private tastings with estate owners at ultra-exclusive vineyards.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
With our Departures Fast-Track service, your transit time through check-in and security is reduced to under 10 minutes. We recommend arriving 60 to 90 minutes before your scheduled departure, allowing ample time to enjoy the 1st-floor VIP Lounge.
If your aircraft parks on the apron, you will be transferred to the terminal via a short shuttle or walk. Your AssistAnt greeter will be waiting for you precisely at the glass entry doors of the main Arrival hall, prior to passport control and the baggage claim carousels.
No, Graz Airport utilizes an automated barcode entry system at the lounge entrance. Your greeter will coordinate your credentials at the landside Information Desk near Check-In Counter 1 before you cross the security checkpoint to ensure your barcode is active.
Tarmac-to-curbside vehicle transfers are restricted to private jet operations and approved VVIP ground handling tiers. Commercial passengers utilize our expedited terminal Fast-Track, which escorts you seamlessly from the terminal doors to the gate.
The 1st-floor VIP Lounge features a dedicated Relaxation Zone with comfortable, reconfigured seating optimized for rest, but it does not contain private overnight sleeping pods or shower installations.
The VIP Lounge is open daily from 05:30 AM to 20:00 PM, aligning perfectly with the first morning business departures and final evening regional arrivals.
Because GRZ is a highly compact, single-terminal facility, all Schengen and non-Schengen departure gates are within a 2- to 5-minute walk from the 1st-floor lounge exit.
Graz Airport features a single central security checkpoint containing an expedited Priority Lane. Our Fast-Track service routes you directly into this lane to bypass the general public queue.
Yes, private helicopter charters can be coordinated directly from the airport’s aviation apron, providing rapid transit to regional hotspots, Alpine resorts, or nearby international hubs like Vienna.
Your dedicated greeter will guide you through passport control to the baggage reclaim area, where an assigned porter will handle your luggage. Your greeter then escorts you past customs straight to your waiting private chauffeur at the terminal curb.
Plan Your Seamless Arrival
in Graz Now
