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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (Iโm not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! Iโd be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my clientโs arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last weekโs VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania โ my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already Iโm now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Hong Kong?

Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt greeter stands directly at the jet bridge exit/aircraft door inside the terminal corridor, holding a high-visibility, personalized digital name board to immediately intercept you as you step off the plane. Departures: Clients are met curbside at the Terminal 1 Departure Kerb or the newly commissioned Terminal 2 VIP drop-off zone, depending on your carrierโs 2026 terminal alignment.

2026 Fast-Track Specs
AssistAnt clients bypass the general public utilizing dedicated Diplomatic Channels, expedited e-Channel biometric gates, and the priority queues at the new Smart Security Screening channels. This system leverages 3D CT technology and synchronized facial recognition, reducing checkpoint time to under 60 seconds.

Lounge Intelligence
The absolute pinnacle of premium commercial lounges at HKG for the 2026 season is Cathay Pacific's The Pier (First Class) near Gate 63. Key 2026 amenities include: The Retreat: An upgraded wellness spa offering complimentary bespoke massages and neck treatments. Day Suites: Private, sound-isolated relaxation pods overlooking the tarmac with premium bedding. The Dining Room: A refined ร la carte culinary space serving Michelin-caliber seasonal Asian and international cuisine.

VVIP/FBO Specifications
Private aviation operates exclusively through the Hong Kong Business Aviation Centre (HKBAC) terminal. For commercial passengers booking our Windsor-style package, the HKIA VIP Lounge (Level 3) functions as your private terminal. Tarmac-to-curbside and lounge-to-aircraft transfers are fully active, utilizing a private fleet of luxury BMW i7 and Mercedes-Benz S-Class vehicles to ferry clients securely across the apron.

2026 Local Flair: Ultra-Exclusive Hong Kong Experiences
Aero-Luxury Transfers: Private twin-engine helicopter charters routing directly from the HKG tarmac perimeter to the rooftop helipad of The Peninsula Hong Kong in Tsim Sha Tsui, turning a 40-minute drive into an 8-minute flight. Skytopia Yacht Charters: A private, catered luxury yacht excursion departing from nearby Lantau waters to preview the construction of the newly announced Skytopia Yacht Bay and the massive 11 Skies ultra-luxury lifestyle district. Happy Valley Millionaire's Box. Palace Museum After-Hours.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP โ Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish โ weโll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now โ24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option

Frequently
Asked Questions
We would like to chat with you
If you are flying with any of the 15 airlines relocating to the newly expanded Terminal 2 between May 27 and June 10, 2026, your greeter will meet you at the new T2 departures kerb. You will complete smart check-in and security inside T2 before boarding the Automated People Mover (APM) to Terminal 1 for flight boarding.
No. Hong Kong International Airport has fully deployed its Smart Security Screening channels across Terminal 1 and the new Terminal 2. The 3D and 360-degree CT-based X-ray technology allows you to keep all electronics and liquids under 100ml sealed inside your hand luggage.
The new Terminal 2 departure facilities and its connected Automated People Mover (APM) close nightly between 00:31 and 05:29. For late-night or early-morning departures, your AssistAnt greeter will seamlessly redirect your check-in and customs clearance to Terminal 1 to ensure an uninterrupted journey.
For our premier VVIP and Fast-Track arrival services, your personal concierge will stand directly at the jet bridge exit or aircraft door as you step off the plane, holding a personalized electronic sign to completely eliminate terminal confusion.
Cathay Pacific's The Pier (First Class) near Gate 63 on Level 6 is the top choice as of March 2026. It is ideally situated within a 3-minute walk of the high-numbered gates and features private Day Suites and complimentary spa treatments at The Retreat.
Our VVVIP service utilizes the standalone HKIA VIP Lounge located on Level 3. You bypass the main terminals completely; all check-in, baggage drop, customs, and passport control are processed privately inside the lounge, followed by a direct luxury sedan transfer across the tarmac straight to your aircraft door.
Yes. Private jet operations are managed through the Hong Kong Business Aviation Centre (HKBAC) ramp. AssistAnt coordinates directly with HKBAC ground crews to arrange immediate tarmac-to-curbside or tarmac-to-suite luxury vehicle transfers.
Traveling from the newly opened Terminal 2 departures hall to the main Terminal 1 boarding gates via the dedicated Automated People Mover takes approximately 5 to 7 minutes, with trains running continuously during regular operational hours.
Yes. Your greeter will guide you through the newly optimized e-Channel and Smart Departure biometric gates, which utilize advanced facial recognition synchronized with the airport's new 3D full-body scanners to clear passport control in under 30 seconds.
Yes, the HKIA VIP Lounge on Level 3 operates 24 hours a day, 7 days a week. For arriving commercial passengers, our VVVIP service includes a private chauffeured ride from your arrival gate to the lounge, allowing you to relax in a private Premiere Suite while we retrieve your luggage from the carousel.

