Your Personal Airport Concierge

AssistAnt Fast-Track services guide you seamlessly through the main commercial terminals (A, B, and C) using expedited security, diplomatic, or biometric lanes with a personal concierge escorting you from curbside to gate. Our VVIP service routes you completely away from the public eye, utilizing the private Signature Aviation FBO terminal, where customs, security, and baggage handling are processed in a secluded environment, often paired with direct tarmac-to-aircraft vehicle transfers.

For all domestic and Canadian arrivals inside Terminal A, your AssistAnt greeter will be waiting for you the moment you step off the aircraft at the jet bridge exit, well before you reach the central Concourse A1, A2, or A3 retail hubs or public baggage claims.

With Terminal B undergoing its active three-year, $200 million infrastructure and vertical transit modernization, gate congestion can cause sudden delays. Your AssistAnt concierge mitigates this by dynamically monitoring gate changes and utilizing restricted-access priority channels to bypass construction choke points and elevator bottlenecks.

No, U.S. federal security regulations prohibit private vehicles from accessing the commercial ramps at Terminals A, B, and C. Direct tarmac vehicle pickups are exclusive to private aircraft arrivals handled through the Signature Aviation FBO terminal, subject to final customs and port authority clearance.

Yes, our concierges specialize in navigating the international arrivals flow at Terminal B. We meet you at the aircraft door and escort you directly through the expedited processing channels at the Customs and Border Protection (CBP) hall, drastically reducing transit times during peak international arrival blocks.

Terminal C is expansive, but the United Polaris Lounge is centrally located near the C3 concourse entrance. With an AssistAnt escort navigating the terminal corridors and moving walkways, the transit time to the furthest gate in the C1 or C2 concourses takes approximately 7 to 10 minutes.

EWR has fully integrated advanced 3D CT scanners across its main security checkpoints. Under these updated protocols, our Fast-Track clients do not need to remove compliant liquids or electronics from their bags, keeping the physical screening process under 3 minutes when accompanied by our concierge.

Your greeter meets you at the Terminal B jet bridge, guides you through priority customs, retrieves your luggage, and coordinates your transfer across the airside operational shuttle or AirTrain system directly to Terminal C, bypassing the public check-in lines to clear Terminal C security via expedited lanes.

While airlines maintain strict entry requirements for proprietary spaces like the United Club or Delta Sky Club, your AssistAnt strategist can coordinate access to premium independent lounges, such as the newly operational Terminal A Centurion Lounge or individual partner lounges, based on real-time capacity and your premium card or ticket alignment.

The moment your vehicle arrives at the EWR departure ring, a dedicated baggage handler working alongside your AssistAnt concierge secures your luggage. We manage the weight verifications and tagging process at the premium airline check-in desks, meaning you do not have to handle your bags from the moment you arrive at the airport until you reach your final destination.