Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in St. Petersburg?
Choke Point Meeting Spots
VVIP Arrivals: The AssistAnt greeter meets you with a customized placard directly at the aircraft door (jet bridge exit or tarmac stairs) for immediate luxury vehicle transfer to the Pulkovo-1 VIP building. Fast-Track Departures: Meeting takes place at the Terminal 1 departures curbside, specific to your airline's zone, to immediately intercept baggage and guide you to priority check-in.
2026 Fast-Track Specs
Our 2026 Fast-Track service utilizes the dedicated VIP/Diplomatic lanes at both passport control and customs in Terminal 1. For international departures, this bypasses the standard queuing hall entirely, reducing security and immigration transit time from an unpredictable 45-minute wait to under 12 minutes.
Lounge Intelligence
The International Business Lounge (Terminal 1, 4th Floor) remains the premier commercial lounge for 2026. However, for the ultimate VVIP experience, the Pulkovo-1 VIP Lounge is unmatched. It functions as a standalone micro-terminal, offering private immigration clearance, dedicated rest areas, private conference facilities, and exclusive à la carte catering.
VVIP/FBO Specs
The VVIP service at LED operates the renovated Pulkovo-1 architecture as a private terminal. Guests receive private flight and luggage registration directly inside the lounge. Crucially, tarmac-to-lounge car transfers are fully active in 2026, utilizing premium, airport-approved vehicles to transport guests from the lounge directly to the aircraft ramp, circumventing all public boarding gates.
2026 Local Flair
White Nights Exclusive: VIP box seating and backstage access at the Mariinsky Theatre during the peak 2026 summer festival season. Hermitage After-Hours: A completely private, curator-led evening tour of the State Hermitage Museum, bypassing all public crowds. Helicopter to Peterhof: Avoid road traffic with a private helicopter transfer from a St. Petersburg helipad directly to the Peterhof Palace grounds, complete with a private fountain tour. Neva River Yacht Charter: A private luxury yacht dining experience navigating the Neva River and canals, catered by a premium local chef.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For VVIP arrivals, your greeter will stand immediately at the aircraft exit—either the jet bridge door or the bottom of the tarmac stairs—holding a personalized placard, ready to escort you to a private tarmac vehicle.
Utilizing the priority security and diplomatic passport control lanes in Terminal 1, our Fast-Track service reduces the average 45-minute commercial security bottleneck to approximately 10 to 12 minutes.
Yes. VVIP guests are transported in premium, approved airport vehicles directly from the Pulkovo-1 VIP Lounge to the aircraft ramp, completely avoiding Terminal 1's public boarding gates and concourses.
No. Security protocols at Pulkovo Airport dictate that private, non-airport vehicles are strictly prohibited from accessing the aircraft ramp. Our VVIP service includes the authorized tarmac vehicle transfer to securely bridge the gap between the lounge and the aircraft.
Yes, standard 100ml liquid limits and commercial security restrictions strictly apply at the main Terminal 1 checkpoints. However, utilizing the VVIP Pulkovo-1 terminal provides a much more relaxed, private, and expedited screening process.
The dedicated VVIP Lounge is housed in the historic, renovated "Pulkovo-1" building. It is physically connected to the new centralized passenger terminal but operates with its own private driveway, entrance, and 15-minute VIP parking zone, ensuring complete isolation from commercial traffic.
We recommend the International Business Lounge located on the 4th floor of Terminal 1 (Airside). It offers upgraded 2026 amenities, including shower suites and quiet zones, positioned roughly a 5-minute walk from the primary international boarding gates.
For VVIP arrivals, you do not need to visit the commercial baggage carousels in Terminal 1. Luggage is intercepted by our porter team and delivered directly to you inside the Pulkovo-1 VIP Lounge while you pass through private customs clearance.
Yes. The Pulkovo-1 VIP Lounge features fully equipped, private conference rooms available for reservation, allowing you to conduct secure business meetings right up until your dedicated tarmac boarding time.
Absolutely. VVIP guests bypass the Terminal 1 check-in counters entirely. Flight and luggage registration are conducted privately by dedicated staff right inside the Pulkovo-1 VIP Lounge while you relax or dine.
Plan Your Seamless Arrival
in St. Petersburg Now
