Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in St. Petersburg?
Precision Choke Point Meeting Spots
General terminal congestion is entirely eliminated. For commercial Fast-Track, your AssistAnt operative stands exactly at the jet bridge threshold holding customized signage. For VVIP arrivals, our luxury fleet is positioned directly on the LED tarmac.
2026 Fast-Track Specifications
We utilize the official diplomatic and priority biometric lanes in Terminal 1. This is critical for bypassing the severe bottlenecks associated with peak summer tourism and major local events.
Lounge Intelligence
The premier choice for 2026 is the Pulkovo-1 VIP Lounge. It is not a standard business lounge; it features private negotiation rooms, high-comfort waiting suites, and exclusive catering provided by the renowned Stroganoff Restaurant, offering a distinct culinary upgrade from the standard 4th-floor commercial spaces.
VVIP & FBO Specifications
For private aviation, AssistAnt coordinates directly with Pulkovo-3 (JetPort SPb) and the A-Group Terminal. Both FBOs currently offer immediate tarmac-to-curbside transfers. We manage flight registration, baggage porterage, and express customs clearance entirely within these private enclaves.
2026 Local Flair & Exclusive Experiences
St. Petersburg requires hyper-specialized local access. For the current 2026 season, AssistAnt arranges: SPIEF 2026 Access: Priority logistics and private transport for the St. Petersburg International Economic Forum. White Nights Private Charter: Midnight luxury yacht cruises through the Neva River canals during the peak June White Nights. Hermitage After Hours: Exclusive, closed-door evening tours of the State Hermitage Museum, avoiding all general public crowds. Peterhof Helicopter Transfers: Direct aerial transfers from Pulkovo's A-Group helipad to the Peterhof Palace grounds.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
For VVIP service, you are greeted at the commercial or private aircraft steps by our agent and a luxury vehicle. You are driven directly across the tarmac to the dedicated VIP Lounge in the renovated Pulkovo-1 building, where private customs and passport control take an average of 5 to 7 minutes.
Yes. From June 1 to June 7, 2026, Pulkovo Airport implements strict peak routing and pricing for all VIP Lounge and Fast-Track services due to SPIEF. AssistAnt secures your reservations well in advance to guarantee seamless access during this heavily restricted window.
The International Business Lounge is located on the 4th floor of the main centralized terminal. Once you leave the lounge, walking to the standard international departure gates takes approximately 8 to 12 minutes, depending on your specific gate assignment.
Yes. By booking our VVIP Service, commercial passengers can use the distinct VIP Lounge in the Pulkovo-1 building. You check in, clear security, wait in this private facility, and are then driven to your commercial aircraft via the tarmac.
The VIP Lounge features its own dedicated security lane. As of 2026, the updated 3D scanning technology allows you to keep electronics and permitted liquids inside your carry-on luggage, drastically reducing screening time to under 3 minutes.
We primarily operate through Pulkovo-3 (JetPort SPb) and the A-Group Terminal. Both FBOs are situated away from the main commercial terminal and offer immediate curbside-to-tarmac vehicle access for your onward ground transport.
Yes. The VIP Lounge in the Pulkovo-1 building features an exclusive menu catered by the prestigious Stroganoff Restaurant, allowing clients to order premium, freshly prepared meals directly to their private waiting suites rather than relying on standard buffet fare.
Even with our Fast-Track service utilizing priority and diplomatic lanes, we require clients to arrive at Terminal 1 exactly 90 minutes before an international departure to comfortably complete biometric passport control and enjoy the 4th-floor lounge amenities.
Yes. Both the Pulkovo-1 VIP Lounge and the A-Group FBO are equipped with private conference rooms. These can be reserved by AssistAnt for immediate, secure business meetings before you even depart the airport premises.
You do not visit the main terminal baggage carousels. While you relax in the Pulkovo-1 VIP Lounge or FBO, our dedicated porters retrieve your checked luggage directly from the aircraft hold and deliver it directly to your waiting curbside vehicle.
Plan Your Seamless Arrival
in St. Petersburg Now
