The Ultimate Expression Of Private Air Travel

Your AssistAnt greeter will be waiting for you right at the base of the aircraft stairs on the tarmac holding a custom digital name placard, ensuring you are immediately directed away from the public buses onto a private premium transport vehicle.

With an AssistAnt greeter guiding you through the priority biometric and diplomatic passport lanes, the entire arrival process from jet bridge to landside vehicle takes approximately 12 to 15 minutes, compared to the 50 to 70 minutes standard travelers experience during peak morning long-haul arrival blocks.

No. The priority Aena Fast Track lanes utilized by AssistAnt are fully integrated with upgraded 3D CT scanning systems, allowing you to leave all laptops, tablets, and compliant liquids inside your hand bags during the security screening process.

Yes. We coordinate a seamless inter-terminal transit. Your greeter meets you at your arrival gate, handles your luggage with a dedicated porter, and transfers you via a private luxury vehicle across the airport perimeter from T1 to T2 in under 10 minutes, avoiding public shuttle bus queues.

The Sala VIP Joan Miró is located post-security on Level 2, directly down the escalators toward Boarding Area D (Non-Schengen). It operates daily from 06:00 to 21:00, positioned within a 4-minute walk to the main intercontinental departure gates.

Yes, a dedicated professional porter is assigned to every arrival booking. The porter takes full charge of retrieving your luggage from the international baggage carousels and navigates it through customs check-points straight to your awaiting vehicle.

Yes. Our VVIP Windsor Style Service enables commercial airline passengers to be met on the tarmac via private vehicle and transferred directly to the standalone FBO private terminal, where dedicated border officers process immigration paperwork in complete isolation.

Our operations command center tracks your flight in real time using advanced aviation telemetry. Your jet-bridge greeter's deployment is automatically recalibrated to match your precise landing time, with zero manual schedule adjustments required from your side.

Yes. For clients utilizing the Madrid shuttle, we route you through the specialized Level 1 Air Corridor access points, providing direct entry to the Sala VIP Colomer lounge, which sits immediately adjacent to the priority shuttle boarding gates.

Spanish airport security regulations strictly restrict access to the secure arrivals hall and baggage carousels to ticketed passengers and vetted airport personnel. Your AssistAnt greeter manages everything within the secure zone and escorts you out to connect with your party exactly at the secure landside exit gate.