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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Aspen?
Dedicated Choke Point Meeting Locations
Arrivals (Commercial): Because ASE features open-air ramp walking rather than traditional passenger jetbridges, your dedicated AssistAnt greeter meets you the moment you step off the aircraft ladder onto the tarmac apron or directly inside the main terminal arrival gate door, holding a personalized greeting sign. Departures (Commercial): Your greeter meets you curbside at the Level 1 terminal drop-off zone (adjacent to the ticketing hall entrance), taking immediate control of your luggage, ski gear, and heavy baggage. Private Aviation (FBO): For private charter arrivals at Atlantic Aviation ASE (69 East Airport Road), your greeter awaits planeside on the tarmac at the aircraft stairs or inside the executive log-cabin passenger lounge.
2026 Fast-Track & Security Specs
Central TSA Priority Corridor: AssistAnt escorts departing commercial clients through dedicated expedited security screening lanes at ASE's central security checkpoint. Luggage & Ski Equipment Expediting: Curbside porters manage heavy ski bags and luggage directly from your vehicle to priority check-in counters, bypassing standard public ticketing queues. Planeside CBP Processing (International Charters): For international private jet arrivals from Canada or the Caribbean, U.S. Customs and Border Protection (CBP) officers conduct private, pre-arranged inspections directly on the Atlantic Aviation ramp.
Lounge & Executive Area Intelligence
Commercial Terminal Facilities: Commercial terminal ASE does not house traditional legacy airline clubs (such as United Club or Delta Sky Club) due to its boutique terminal footprint. AssistAnt provides personal concierge accompaniment and secures premium seating within the terminal's post-security courtyard and indoor departure lounge areas equipped with high-speed Wi-Fi and charging hubs. Atlantic Aviation FBO Executive Lounge: Private aviation travelers enjoy Atlantic Aviation’s rustic luxury log-cabin terminal, complete with stone fireplaces, an on-site gourmet café, private executive conference suites, and direct apron views of the runway.
VVIP / FBO & Tarmac Transfer Specs
Atlantic Aviation ASE (Sole FBO Operator): Operating under a long-term modernization agreement, Atlantic Aviation provides 24/7 fixed-base operations. AssistAnt coordinates direct tarmac-to-curbside chauffeured SUV transfers, allowing passengers to step from the Gulfstream or Bombardier ladder straight into a heated luxury 4x4. Commercial-to-Private Interline Transfers: Greeters manage seamless, private vehicle transfers between commercial arrivals at the main terminal and private aircraft parked on the Atlantic Aviation ramp, completing the cross-field transition in under 5 minutes.
Curated Aspen & Roaring Fork Experiences
Private Helicopter Charter to Snowmass & Hidden Peaks: Direct aerial transfers from ASE’s helipad to private backcountry lodges and high-altitude ski drops across the Elk Mountain range. After-Hours Curator Tour at Aspen Art Museum: Private evening access to contemporary exhibitions in the Shigeru Ban–designed museum, accompanied by an executive curator and private wine tasting. Michelin-Grade Chef's Table at The Little Nell: Reserved private cellar dining and customized tasting menus hosted by Master Sommeliers at Element 47. Exclusive Access to the Aspen Ideas Festival & Winter X Games.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Your greeter meets you on the tarmac at the base of the aircraft stairs or directly inside the gate entry door as you enter the terminal, holding a personalized greeting sign. For private flights at Atlantic Aviation, your greeter meets you planeside on the apron or inside the FBO lounge.
Dedicated luggage porters meet you curbside upon departure or at the baggage claim area upon arrival. Porters manage all oversized ski bags, snowboards, and heavy luggage directly to your waiting private vehicle or priority check-in counter.
No. Due to its compact, boutique design, ASE does not host commercial airline clubs like United Club. AssistAnt provides personal accompaniment and secures comfortable seating in the post-security gate areas. Full executive lounge amenities are available at the Atlantic Aviation FBO terminal.
By utilizing priority luggage check-in handling and expedited TSA security screening corridors, total departure processing time is reduced to under 10–12 minutes, allowing you to arrive 45 to 60 minutes prior to departure rather than 2 hours.
Yes, for private jet operations at Atlantic Aviation. AssistAnt coordinates pre-cleared, heated luxury SUVs directly on the ramp to meet your private aircraft upon landing.
Airlines at ASE strictly enforce a 45-minute pre-flight deadline for checked baggage and ski equipment. Your AssistAnt greeter ensures your luggage is processed well before cutoff times.
A private chauffeured transfer from ASE to downtown Aspen (e.g., The Little Nell or Hotel Jerome) takes approximately 10 to 12 minutes via Highway 82. Transfers to Snowmass Village take approximately 15 to 20 minutes.
Atlantic Aviation offers a luxury log-cabin terminal with stone fireplaces, private conference rooms, a gourmet café, 24/7 security, de-icing services, and heated hangar space capable of accommodating aircraft up to a Gulfstream G450.
Initial enabling construction work (such as utility shifts and roadway realignments) is underway outside the airfield. Commercial passenger and private aviation operations at the existing terminal and FBO continue to operate normally without operational disruptions.
AssistAnt monitors your aircraft's radar status continuously in real time. If mountain weather causes delays or diverts your flight to Eagle County (EGE) or Grand Junction (GJT), our team coordinates seamless backup ground transportation or adjusts your greeter's schedule to match your revised arrival time.
Plan Your Seamless Arrival
in Aspen Now
