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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Cincinnati?
Dedicated Choke-Point Meeting Spots
Arrivals: Your AssistAnt concierge greets you at the Jet Bridge Exit as you step off the aircraft (or at the Concourse A International Customs Exit for non-precleared international arrivals) holding a discreet, personalized name board. Departures: Meet your greeter Curbside at Main Terminal Door 2 or 3 (Upper Level Departures) or at the entrance of the main security building before the APM escalator descent.
Fast-Track Acceleration Protocols
Expedited navigation through CVG’s central checkpoint using TSA PreCheck Touchless ID and CLEAR biometric channels. Dedicated luggage porterage directly from the carousels in the lower baggage area up to waiting private ground transport.
Lounge Intelligence: The New Escape Lounge
Location: Concourse B, elevated upper level between Gates B8 and B10.Amenities: Five times larger than its legacy space, this lounge features quiet river-inspired lounge bays (Riverbank Retreat), high-speed Wi-Fi, power-outfitted workspaces, and the Bluegrass Backstage Bar serving local craft beers and premium cocktails.
VVIP Private Terminal & FBO Specs
FBO Hubs: PremierFBO (at the CVG General Aviation Facility) and Atlantic Aviation. Transfer Capabilities: Private charters clear U.S. Customs directly on-site via the General Aviation Facility (GAF). Concierge teams coordinate direct tarmac-to-curbside luxury transfers, private suite holding, and direct apron boarding.
Local 2026 Tri-State VIP Flair
Exclusive Distilleries & Bourbon Access: Private helicopter transit from CVG directly to elite Kentucky Bourbon Trail estates for closed-door barrel tastings. Over-the-Rhine Historic Culinary Tours: Private, executive-guided culinary and architecture tours through Cincinnati’s historic Over-the-Rhine district. Pro Sports Suites: VIP suite handling and private transfers for Cincinnati Reds home games at Great American Ball Park or FC Cincinnati matches at TQL Stadium.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
We recommend booking at least 24 to 48 hours prior to your flight departure or arrival time. While last-minute bookings are accepted based on availability, advance notice ensures dedicated agent allocation and synchronized tarmac transport.
For domestic flights arriving in Concourse A or B, your AssistAnt greeter stands directly at the jet bridge exit holding a personalized name board. For international arrivals, your greeter meets you outside the secure U.S. Customs exit in Concourse A.
All commercial gates are situated in Concourses A and B, which are physically separate from the main terminal. Passengers travel via an underground Automated People Mover (APM) train or moving walkway. Your AssistAnt greeter guides you through this transit point.
Your concierge guides you through the central terminal checkpoint using TSA PreCheck, CLEAR, or TSA PreCheck Touchless ID biometric lanes. In cases requiring identity verification, our agents coordinate processing through the TSA ConfirmID system.
The flagship common-use lounge is the Escape Lounge, located upstairs in Concourse B between Gates B8 and B10. It is accessible via elevator or stairs right after exiting the APM train in Concourse B. Delta Sky Club is also available nearby at Gate B14.
Yes. Private aircraft land at dedicated FBO facilities like PremierFBO or Atlantic Aviation. International private flights can clear U.S. Customs on-site at CVG’s dedicated General Aviation Facility (GAF), bypassing public terminal customs.
CVG is located in Hebron, Kentucky, approximately 13 miles southwest of Downtown Cincinnati. A private chauffeured drive via I-71/I-75 North takes 18 to 25 minutes depending on traffic conditions across the Ohio River bridges.
AssistAnt monitors all commercial and private flight tracks in real time. Your assigned concierge tracks your aircraft status and automatically adjusts greeting schedules for early landings or unexpected delays without requiring action on your end.
Yes. Complete baggage handling is provided. For departures, porters manage your luggage from vehicle drop-off through airline check-in counters. For arrivals, porters retrieve your bags from the lower level carousels and escort them to your driver.
Yes. We coordinate chauffeured luxury ground transfers between CVG and regional hubs across the tri-state area, including Cincinnati Municipal Airport (Lunken Field - LUK), Indianapolis International (IND), or Lexington Blue Grass Airport (LEX).
Plan Your Seamless Arrival
in Cincinnati Now
