Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (Iโm not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! Iโd be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my clientโs arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last weekโs VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania โ my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already Iโm now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Berlin?

Choke Point Meeting Spots
Arrivals: For commercial flights docking at a terminal gate, your personal AssistAnt greeter stands directly at the jet bridge exit holding a personalized name board. Departures: For the ultra-private VVVIP tier, the designated meeting point is the exclusive VIP Drop-Off Zone inside Premium Car Park P1 (Level E0).

2026 Fast-Track Specs
Passengers utilizing our commercial Fast-Track service bypass public bottlenecks via dedicated Biometric Priority Lanes and advanced 3D-Scan CT checkpoints. International departures or arrivals outside the Schengen Zone are expedited through a dedicated, semi-private Border Control desk embedded within the premium transit tracks, reducing passport inspection times to mere moments.

Lounge Intelligence
The crown jewel of BERโs premium spaces for 2026 is the VIP Lounge Zeitgeist, positioned discretely on Level E0 of Terminal 1. Accessible via the private P1 terminal entrance, this ultra-exclusive lounge features individual luxury suites for up to four guests (complete with private en-suite bathrooms), custom-tailored Michelin-inspired ร la carte dining menus, high-speed focused workspaces, and expansive panoramic windows overlooking the southern runway.

VVIP/FBO Specs
The VVVIP Windsor-style track utilizes a completely secluded, autonomous security and customs pipeline at BER. This operational blueprint bypasses public terminals entirely. Following automated private baggage check-in and individual border clearances conducted within the VIP salon, guests undergo a discrete tarmac-to-curbside or lounge-to-aircraft transfer utilizing a private, chauffeur-driven luxury apron vehicle.

2026 Local Flair
Enhance your 2026 Berlin itinerary with these ultra-exclusive, season-specific curated experiences: Private Museum Island Nocturne, 2026 Berlin E-Prix VIP Experience, Helicopter Charter to Schloss Sanssouci, Chefโs Table at Tim Raue.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP โ Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish โ weโll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now โ24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option

Frequently
Asked Questions
We would like to chat with you
Yes. While Terminal 1 and Terminal 2 are structurally connected via an indoor arrivals walkway, our concierges manage the entire transition. For commercial connections, we guide you seamlessly through the airside corridors, ensuring you do not accidentally exit into public landside zones.
Your private chauffeur will be granted coordinated access to the Premium Car Park P1. Your AssistAnt concierge will escort you directly from the private exit of the VIP Lounge Zeitgeist to your waiting vehicle at the secure E0 level drop-off bay, completely avoiding public arrivals crowds.
You do not handle your luggage at any point. Upon arrival at the P1 VIP entrance, a dedicated porter transfers your bags directly to private airline handlers for tags and loading. On arrival flights, your bags are pulled directly from the aircraft belly and brought straight to the VIP Lounge while you relax.
The VIP Lounge Zeitgeist service maintains strict operational exclusions and cannot provide full tarmac-to-aircraft handling for low-cost carriers like Ryanair or Luxair due to airline ground-handling limitations. For these flights, our premium commercial Fast-Track tier is highly recommended.
When utilizing our luxury tarmac transfer, the drive across the BER airside apron from your aircraft door directly to the secluded E0 level entrance of the VIP Lounge Zeitgeist takes approximately 5 to 7 minutes, bypassing the standard 20-minute terminal walk.
Thanks to the integration of next-generation CT security scanners at both the commercial priority lanes and the private VIP checkpoints, you are not required to remove liquids or laptops from your hand luggage during the screening process.
Yes. The VIP Lounge Zeitgeist features high-speed Wi-Fi networks and dedicated private work lounges. For complete confidentiality, AssistAnt can reserve a fully private luxury suite equipped with personal relaxation zones and an en-suite bathroom.
Instead of waiting in the main passport queues, AssistAnt clients navigating the commercial terminal utilize a dedicated, expedited border control desk located directly adjacent to the BER Lounge Tempelhof exit. For VVVIP clients, immigration officers process passport formalities inside the private VIP facility.
Our operational headquarters monitors your flightโs tail number in real-time. Whether your flight arrives early or is delayed late into the evening, your personal AssistAnt greeter and private apron transfer vehicle will be dynamically rescheduled to match your exact wheel-down time.
Children of all ages are welcome. The VIP Lounge Zeitgeist offers a highly reduced entry and service tariff for children up to the age of 13, while toddlers under the age of 3 are granted complimentary access alongside an escorted adult.

