Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Bordeaux?
Choke Point Meeting Spots
Arrivals (Commercial): Your dedicated AssistAnt greeter stands directly at the jet bridge exit (for gated flights) or at the immediate terminal entrance door (for bus transfers), holding a personalized electronic signage board. Departures (Commercial): A coordinated curbside rendezvous is arranged directly outside Hall A (Departure Level, Floor 1) or Hall B, precisely where your private chauffeur drops you off. Private Aviation (VVIP): Ground handlers meet your private aircraft directly on the tarmac or at the entrance of the dedicated FBO facilities.
2026 Fast-Track Specs
Bordeaux Airport utilizes a centralized Priority Fast-Track Lane for security checks across Hall A and Hall B. For 2026, AssistAnt agents utilize expedited biometric and diplomatic lanes where applicable. Because BOD is actively rolling out updated 3D CT cabin baggage scanners, our greeters guide you smoothly through the fluctuating liquid/laptop removal protocols based on your specific boarding gate and current 2026 terminal mandates.
Lounge Intelligence
Hall A Lounge: Fully operational for the 2026 season, this premium space offers a quiet sanctuary with refined French refreshments, dedicated workspaces, and high-speed Wi-Fi. Note: It is strictly reserved for passengers departing from Hall A. Air France Lounge (Hall B): Situated in the Hall B boarding area, this newly updated lounge features a modern self-service buffet with local Aquitaine specialties, fine wines, and premium espresso stations.
VVIP / FBO Specs
For absolute anonymity and luxury, our VVIP Windsor-Style Service bypasses the main commercial terminals entirely. Operations are run through the elite Fixed-Base Operators (FBOs) at BOD, such as Dassault Aviation or Sabena Technics executive terminals. Tarmac-to-Curbside Transfers: Subject to real-time 2026 prefectural security clearances, elite guests are transferred via private luxury vehicle directly from the aircraft stairs straight to the FBO lounge or waiting chauffeured vehicle.
2026 Local Flair: Ultra-Exclusive Bordeaux Experiences
Private Grand Cru Estate Tastings, Cap Ferret Helicopter Transfers, Les Sources de Caudalie Spa Retreits, Private Night Tours of La Cité du Vin.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
Our Fast-Track service is fully active for departures out of the Billi Terminal (the dedicated low-cost facility), allowing you to bypass the long main queues at security checkpoints, though lounge access is restricted to Hall A and Hall B departures.
Our comprehensive 2026 Arrival VIP service requires airside access; therefore, our greeter meets you well before the baggage claim area, right at the jet bridge exit, to escort you through expedited passport control lanes before collecting your luggage.
The Hall A Lounge is centrally located on the upper levels of Hall A, placing you within a convenient 3 to 7-minute escorted walk to the primary international departure gates.
Security lane upgrades are ongoing throughout 2026; our greeters track your specific gate in Hall A or Hall B to advise you exactly whether you need to remove liquids and electronics before reaching the scanner belt.
The Air France Lounge in Hall B is open daily from 5:00 AM to 8:00 PM, aligning perfectly with the schedule of SkyTeam departures, and is accessible via our escorted departure service.
Yes, Bordeaux-Mérignac has specific nighttime noise restrictions and terminal closures between midnight and 4:00 AM; AssistAnt monitors these strict 2026 operational windows to safely coordinate your FBO arrival or diversion.
Direct tarmac transfers to a chauffeured vehicle are subject to strict French police and prefectural authorizations for the 2026 season; however, we regularly facilitate this via the dedicated executive FBO terminals for private aviation clients.
While Hall A and Hall B are physically connected, navigating between them during peak 2026 travel windows takes roughly 15 minutes; our transit greeters expedite this process significantly by utilizes priority security shortcuts.
Luggage porter service from your curbside drop-off point at Hall A or B to the check-in desk is a premium add-on that must be requested and confirmed prior to your 2026 travel date.
Your dedicated AssistAnt greeter monitors your flight status in real-time; even if your flight is delayed close to the midnight partial-terminal closure window, our agent remains on-site to ensure your seamless exit to your waiting chauffeur.
Plan Your Seamless Arrival
in Bordeaux Now
