Personalized Airport Assistance

While airline business class tickets grant you access to priority counters, AssistAnt’s 2026 Fast-Track service places a physical concierge at your side who bypasses public backlogs entirely via the exclusive "Accès No 1" lanes at Terminal 1. This reduces your walking and waiting time through passport control down to a mere 5 to 7 minutes.

Your greeter will stand precisely at the jet bridge exit as you step off the plane. If your aircraft parks on a remote stand, your greeter will meet you at the terminal entrance immediately upon stepping off the tarmac shuttle bus, shielding you from navigating the busy 2026 terminal layout alone.

Terminal 1 is utilizing updated 3D CT scanning infrastructure, meaning electronics and liquids can stay inside bags at select screening points. However, because local airport authority updates are ongoing through 2026, we advise adhering to the 100ml rule unless your assigned concierge guides you through an upgraded smart lane.

No. Commercial flights require passengers to clear security within Terminal 1 due to strict French border protocols. Tarmac vehicle transfers are exclusively reserved for our VVIP/Windsor Style clients arriving or departing via private aircraft through the General Aviation Apron.

Your personal concierge will escort you directly to the PABLO VAT tax refund kiosks located on the departures level of Terminal 1 before you pass through security. We ensure your forms are scanned and validated successfully, a process that typically takes less than 5 minutes with our guidance.

Our operations team tracks your tail number in real-time. Your concierge and private chauffeur will adjust their arrival schedule automatically, ensuring seamless midnight or early-morning meet-and-greet support at Terminal 1 without requiring you to manually update your booking.

Terminal 2 is primarily structured for low-cost carriers and does not house premium VIP lounges. For our VIP clients traveling out of Terminal 2, we strongly recommend booking our Fast-Track service to minimize terminal time, or coordinating with your concierge to access the Luberon Lounge in Terminal 1 prior to boarding.

A private vehicle transfer from the General Aviation terminal to the Vieux Port (Old Port) of Marseille takes approximately 25 to 30 minutes under normal traffic conditions via the A55 Autoroute du Littoral.

Yes. Our departure and arrival services can be paired with dedicated luggage porters who manage oversized luggage items from the curbside directly to the special baggage check-in desks in Terminal 1, ensuring you never have to haul heavy gear yourself.

Following the major architectural overhaul of Terminal 1, the newly renovated Luberon Lounge sits upstairs just past the central security checkpoint, placing it within a convenient 3 to 5-minute walk to most primary Terminal 1 departure gates.