Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (Iโm not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! Iโd be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my clientโs arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last weekโs VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania โ my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already Iโm now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Lyon?

Choke Point Meeting Spots
For arriving commercial passengers, your dedicated AssistAnt greeter stands directly at the jet bridge exit as you step off the aircraft, holding a personalized electronic nameboard. For remote-stand arrivals, the greeter meets you at the bottom of the air-stairs before you board the passenger shuttle. On departure, your meeting point is curbside at the terminal drop-off zone or directly inside the Terminal 1 main rotunda entrance (Check-in Area 10).

2026 Fast-Track Specs
Say goodbye to traditional queues. AssistAnt clients utilize the newly optimized ZenLine biometric fast-track lanes at security checkpoints. This priority access incorporates advanced 3D computed tomography (CT) scanners, eliminating the need to unpack electronics or liquids and ensuring an average transit time of under 4 minutes from check-in to airside. For international departures and arrivals, we leverage the expedited Diplomatic/Fast-Track Border Control lanes to bypass general public processing.

Lounge Intelligence
Our selected premium sanctuary is the Mont Blanc Lounge, completely refreshed for the 2026 season. Located on the first floor of Terminal 1, directly past border control at Gate C (Place des Lumiรจres), this non-Schengen oasis features panoramic runway views, an upgraded hot buffet curated with regional Auvergne-Rhรดne-Alpes gastronomy, French wine tastings, and dedicated eCapsule acoustic work pods.

VVIP / FBO Specs
For clients traveling via private jet, AssistAnt coordinates directly with AviaVIP FBO Lyon (located at the dedicated business aviation apron at LYS). VVIP tier services feature direct tarmac-to-curbside chauffeured car transfers, allowing you to bypass the main commercial terminals completely. Customs and immigration clearance are handled privately within the AviaVIP executive terminal, which features plush lounge suites, private meeting rooms, and discreet crew coordinates.

2026 Local Flair
Enhance your stay in the gastronomic capital of France with our ultra-exclusive local partnerships for the 2026 season: Private Chef's Table at Paul Bocuse, 2026 French Alps Heli-Ski & Wine Excursion, VIP Access to the 2026 Biennale de Lyon.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP โ Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish โ weโll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now โ24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option

Frequently
Asked Questions
We would like to chat with you
Your dedicated greeter meets you curbside at either Terminal 1 or Terminal 2, manages your luggage with porter assistance, and speeds up your airline check-in. You are then escorted through the ZenLine priority security lanes using the latest 3D CT scan technology, bypassing the main public lines entirely, before being guided directly to the Mont Blanc lounge entrance.
Commercial tarmac transfers are heavily restricted by French aviation security authorities. However, if your aircraft parks at a remote stand, our greeter will be waiting at the bottom of the aircraft steps to immediately isolate you from the crowd and escort you to expedited arrivals processing. For 100% tarmac-to-car transfers, we recommend booking a private jet charter through the AviaVIP FBO terminal.
Your greeter will be positioned right at the jet bridge exit as you step off the aircraft. They will be holding a digital sign with your name or corporate logo. From there, they will guide you through the priority border control lanes and on to baggage claim.
The terminals are interconnected landside by a central building complex. Walking time is approximately 5 to 10 minutes. Your AssistAnt greeter will lead you through backstage airside routes or landside corridors, accelerating the connection process so you can maximize your time in the Confluence lounge.
Yes. Terminal 1 and Terminal 2 security checkpoints have been updated with advanced CT scanners. AssistAnt clients using the fast-track lanes do not need to remove liquids, gels, or large electronic devices (like laptops or tablets) from their hand luggage, saving significant time during the screening process.
We escort our non-Schengen VIP clients to the premium Mont Blanc Lounge, located on the first floor near Gate C at the Place des Lumiรจres. This lounge features premium French wines, artisanal buffet selections, high-speed Wi-Fi networks, and specialized acoustic work capsules.
Absolutely. When booking our VVIP/FBO service via AviaVIP Lyon, all customs, passport control, and baggage handling are processed privately within the FBO complex. You do not enter the main passenger terminals at any point during your arrival or departure.
Yes. For clients choosing rail transit into downtown Lyon, our arriving greeter can escort you from the baggage claim area directly to the Rhรดnexpress terminal station, which connects to Lyon Part-Dieu in under 30 minutes. We can also arrange for a private chauffeur to meet you directly at the terminal curb instead.
Our operations team tracks your flight in real time using updated 2026 flight telemetry. Your greeter will adjust their arrival timing automatically based on your actual touchdown time, ensuring seamless coordination regardless of early arrivals or unexpected delays.
Yes. For departures from Lyon, your personal greeter will guide you directly to the automated PABLO tax refund kiosks located in the departures area before security, assisting you with scanning your forms and validating your luxury purchases to avoid any long delays.
