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Why Choose AssistAnt in Paris CDG?

01.
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Official "Access No 1" Priority

We donโ€™t just offer generic assistance; we provide full integration with the airportโ€™s official Access No 1 lanes. This ensures the fastest possible transit through Passport Control and Security, bypassing the notoriously long queues at France's primary gateway.

02.
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Terminal 2E & LISA Train Logistics

Navigating Terminal 2E (Halls K, L, and M) is a challenge for even seasoned travelers. Our greeters manage the 20-minute transit via the LISA internal shuttle train for arrivals and departures in remote gates, ensuring you never lose your way in the sprawling complex.

03.
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Door-to-Curb Coordination

In Paris, timing is everything. We meet you at the aircraft door or at the end of the airbridge with personalized signage. For departures, we coordinate with your driver to meet curbside at the exact terminal entrance (1, 2A-2G, or 3) to begin your expedited check-in immediately.

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Expert PABLO VAT Refund Assistance

Paris is the global hub for luxury shopping. We provide expert guidance through the PABLO tax-refund kiosks and Customs desks. We ensure your paperwork is validated correctly before you enter the boarding area, securing your refunds without the typical tourist delays.

05.
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Parisian Concierge Excellence

Beyond the terminal, we offer "on-the-ground" luxury. From private after-hours tours of the Musรฉe dโ€™Orsay to bespoke shopping appointments on Rue du Faubourg Saint-Honorรฉ, our local team provides elite access to the best of the French capital.

How it works

Meet your greeter curbside

Expedited check-in, security and immigration procedures

Accompany you to your lounge and/or boarding gate

Meet your greeter at the exit of the aircraft

Expedited immigration and customs procedures

Assistance at baggage claim

Connect with your waiting chauffeur

Meet your greeter at the exit of the aircraft

Expedited procedures

Guide you through the airport

Accompany you to your next flight

How it works

Departure

  • Meet your greeter curbside

  • Expedited check-in, security and immigration procedures

  • Accompany you to your lounge and/or boarding gate

Arrival

  • Meet your greeter at the exit of the aircraft

  • Expedited immigration and customs procedures

  • Assistance at baggage claim

  • Connect with your waiting chauffeur

Transit

  • Meet your greeter at the exit of the aircraft

  • Expedited procedures

  • Guide you through the airport

  • Accompany you to your next flight

More Than VIP โ€“ Complete Global Travel Management

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Airport VIP Meet & Assist

Arrival, Departure, Connection

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Event Tickets, Flower Delivery, Restaurant Bookings

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Private Chauffeur & Transportation

Arrival, Departure, Connection

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Private Jet Charters

all jet types available

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Global Lifestyle Concierge Support

Make a wish โ€” weโ€™ll make it happen

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Luxury Car Rentals & Yacht Charters

Upgrade Your Travel Experience Today

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24/7 concierge availability

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Real-time booking confirmations

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Instant WhatsApp contact option

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Frequently
Asked Questions

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What exactly is "Access No 1" and how does it help me? +

Access No 1 is the premium priority lane system at CDG. By using our service, you gain access to these dedicated lanes at Immigration and Security, which are typically reserved for first-class passengers and diplomats, significantly reducing your wait time.

My flight arrives at Terminal 2E, Hall M. How long will it take to reach the exit? +

Arrival at Hall L or M requires a transit on the LISA shuttle train. This can take up to 25 minutes for unassisted travelers. Your AssistAnt greeter will meet you at the gate and navigate the train and terminal layout with you, ensuring you reach the main 2E arrivals hall in the shortest possible time.

Can you assist with baggage if I have a connection between CDG and Orly (ORY)? +

Yes. We specialize in inter-airport transfers. We meet you at the gate at CDG, manage your luggage, and provide a luxury private transfer to Orly, ensuring a seamless transition between Parisโ€™s two main aviation hubs.

Where is the meeting point for departures at Terminal 1? +

Terminal 1 is circular and can be confusing. We meet you curbside at the Departure Level at a pre-arranged door number. Your greeter will handle your luggage and escort you through the elevators directly to the Access No 1 security checkpoints.

Do you help with the VAT tax-free (Detaxe) process? +

Absolutely. We recommend arriving an extra 30 minutes early if you have many receipts. We will lead you to the PABLO kiosks and ensure each form is scanned and approved by French Customs before you check your luggage.

What happens if my flight is delayed landing at CDG? +

We monitor all flight telemetry in real-time. Your greeter will be at the aircraft door or designated meeting point regardless of when you land. You do not need to notify us of flight timing changes while in the air; we adjust automatically.

Is there a specific lounge you use in Terminal 2F? +

For Terminal 2F, we typically facilitate access to the Air France Salon (subject to eligibility) or the SkyTeam Lounge. We ensure you are escorted from the lounge to your gate at the precise moment boarding commences.

Do you provide assistance for families traveling with small children? +

Yes. CDG is a high-traffic airport that can be overwhelming for families. We provide dedicated family escorts to manage strollers, carry-on bags, and expedited processing through "Family-Friendly" lanes alongside Access No 1.

Can I book a private chauffeur through you to my hotel in the 8th Arrondissement? +

Yes. Our service is "curb-to-curb." We coordinate with our private chauffeur fleet to ensure your vehicle is waiting the moment you exit the terminal, providing a direct, stress-free transfer to Central Paris.

Does your service include help with the new EU Entry/Exit System (EES) requirements? +

Yes. Our greeters stay updated on the latest 2026 EU border protocols. We will guide you to the correct kiosks and ensure your biometric registration is completed efficiently as part of the arrival process.

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in Paris Now

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