Skip the Queues, Save Time

For flights utilizing a jet bridge in Terminal C, your AssistAnt greeter will be waiting for you the moment you step off the aircraft at the jet bridge exit. For remote tarmac parking stands, your greeter will meet you at the bottom of the aircraft steps with a private transfer vehicle to bypass the mass passenger buses.

Direct tarmac vehicle transfers from commercial aircraft are legally restricted by Croatian civil aviation authorities to VVIP heads of state and specific private jet movements at the FBO. Commercial passengers are met at the gate or jet bridge exit and fast-tracked on foot through the terminal.

Dubrovnik Airport requires all liquids to be under 100ml and placed in a transparent 1-liter bag, with all laptops and large electronics removed from hand luggage. Your AssistAnt greeter will expedite this process by securing priority access to the front of the line and organizing your screening trays beforehand to ensure a seamless transit.

You will be escorted to the Sky Lounge, located on the 3rd floor of the Non-Schengen departure hall in Terminal C. This premium lounge features top-tier local wines, modern business amenities, and panoramic runway views, and is situated just a 3-minute walk from the international boarding gates.

While general public lines can exceed 45 to 60 minutes during the busy summer months, our Fast-Track service utilizes priority diplomatic and crew lanes. This reduces your total transit time through passport control and security to approximately 5 to 7 minutes.

Yes. Your dedicated greeter will guide you through the expedited passport lane, escort you to the baggage reclaim carousel, secure an airport porter to handle all luggage pieces, and accompany you directly through the customs declarations area to your waiting chauffeur.

The Adriatic Lounge, located on the 3rd floor, is specifically designated for flights within the Schengen zone. If your flight is bound for a Non-Schengen destination, AssistAnt will instead escort you to the Sky Lounge or Atlantic Lounge to ensure you are positioned close to your specific departure gate.

Private jet travelers are handled exclusively through DBV’s dedicated General Aviation Terminal (FBO). This facility provides an isolated environment with its own dedicated customs and immigration checkpoint, private VIP lounges, and direct tarmac vehicle access just seconds from the runway.

With our Fast-Track service maximizing efficiency at check-in and security, we recommend arriving 90 minutes prior to a commercial international departure, compared to the standard 2.5 hours required for the general public. This leaves ample time to relax in the Sky Lounge.

Yes, your greeter coordinates with your driver to ensure drop-off at the premium curbside lane directly outside Terminal C. Your greeter and a dedicated porter will be waiting at the curb to take your luggage and lead you immediately to the priority check-in counters.