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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (Iโm not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! Iโd be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my clientโs arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last weekโs VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania โ my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already Iโm now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Split?
Choke Point Meeting Spots
Arrivals: For flights arriving via airbridge, your dedicated AssistAnt greeter stands directly at the jet bridge exit holding a personalized name board. For flights utilizing remote stands, the greeter will meet you at the immediate entrance of the terminal building before you enter the main arrivals passport control hall. Departures: Your meeting point is pre-coordinated directly at the Terminal Departure Drop-Off Zone (Floor 0), or at the Central Information Desk on the ground floor, eliminating terminal navigation guesswork.
2026 Fast-Track Specs
Passengers utilizing AssistAnt Fast-Track bypass the general public via the dedicated Priority Security Lane on Floor 1 (accessed via the main escalators). For international departures, our agents utilize the accelerated Fast-Track Passport Control and Biometric Lanes, cutting standard holiday waiting times down to mere minutes.
Lounge Intelligence
The crown jewel of SPU is the newly refined Split Airport Business Lounge, located post-security on Floor 1. Updated for the 2026 season, the lounge features panoramic coastal viewpoints of Kaลกtela Bay, locally sourced Mediterranean gastronomic dining options, private workstations, and high-speed digital connectivity infrastructure perfect for pre-flight relaxation.
VVIP / FBO Specs
Private jet charters and VVIP passengers are serviced by Split Airport Ltd โ Business & General Aviation FBO. While SPU utilizes an integrated terminal structure rather than a standalone external building, a dedicated, secluded VIP wing manages private handling. Tarmac-to-curbside executive car transfers are fully active, escorting clients directly between the aircraft stairs and awaiting luxury vehicles.
2026 Local Flair
Superyacht Tendering: Arrange a private helicopter or direct luxury speedboat transfer from SPU's adjacent waterfront docks straight to your anchored yacht in Hvar or Vis. Exclusive Diocletian Access: Secure a private, after-hours curator tour of the subterranean cellars of Diocletianโs Palace. Private Vineyard Helicopter Charters: Fly directly from SPU to the steep slopes of the Dingaฤ region on the Peljeลกac Peninsula for exclusive, private tastings of Croatia's finest Plavac Mali wines.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP โ Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish โ weโll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now โ
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
No, Split Airport manages private aviation through a dedicated Business & General Aviation FBO wing seamlessly integrated into the main unified terminal, utilizing private processing lanes to ensure discretion.
Your AssistAnt greeter will be waiting with a personalized name board at the immediate entrance of the terminal building as you disembark the shuttle bus, ensuring you bypass the main crowd before passport control.
Direct tarmac-to-curbside vehicle transfers are strictly reserved for private aviation and VVIP protocols at SPU; however, commercial passengers receive an expedited escort from the jet bridge via Fast-Track lanes.
While standard security lines can exceed 45 minutes during the busy summer months, the AssistAnt Fast-Track lane on Floor 1 reduces your security screening transit time to approximately 5 to 10 minutes.
The Split Airport Business Lounge is strategically located on Floor 1 post-security, allowing easy access for both travel sectors, though Non-Schengen passengers will pass through passport control immediately after exiting the lounge.
Following the closure of the Pleso shuttle, the Platanus shuttle bus and pre-arranged private luxury chauffeured transfers are the exclusive premium transport methods operating out of SPU.
Yes, your departure greeter will guide you directly to the Customs and VAT refund desk located on the ground floor (Floor 0) prior to checking your luggage to ensure your paperwork is stamped and processed.
The SPU Business Lounge focuses on premium Mediterranean dining, business workstations, and panoramic airfield views; it does not feature overnight sleeping pods or shower facilities.
Due to extreme seasonal spikes and strict airport gate allocations, all SPU Fast-Track and VVIP services must be booked at least 72 hours in advance to guarantee agent availability.
Your bags are collected directly from your chauffeured vehicle upon arrival at the terminal drop-off and processed seamlessly through dedicated FBO baggage screening, meaning you do not have to stand at commercial check-in counters.
Plan Your Seamless Arrival
in Split Now
