Discover our clients:
Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Pamplona?
Choke Point Meeting Spots
Arrivals: Your dedicated AssistAnt greeter will stand directly at the jet bridge exit inside the terminal or at the terminal entry threshold immediately upon stepping off the tarmac transport. They will hold a personalized, digital welcome placard. Departures: The meeting point is located landside, immediately inside the main terminal entrance doors, positioned directly adjacent to the premier Iberia check-in desks.
2026 Fast-Track Specifications
Commercial travelers bypass standard queues utilizing the prioritized Aena Fast Lane filter. Our greeters handle all primary interactions with airport staff and facilitate expedited document verification with the Guardia Civil and National Police, cutting terminal navigation time to the absolute minimum.
Lounge Intelligence
Private jet travelers enjoy exclusive access to the newly upgraded AviaVIP Executive Lounge located within the private aviation facility. 2026 amenities include: A fully stocked open bar featuring premium Navarrese wines and localized gourmet catering. High-speed Wi-Fi workstation modules optimized for executive connectivity. A secluded, quiet rest zone separate from the flight crew facilities.
VVIP / FBO Specifications
Private operations are handled exclusively through the AviaVIP Pamplona FBO facility. This terminal features a private road-access gate and secure, on-site VIP parking. Tarmac-to-curbside luxury car transfers are fully active; clients step directly from their aircraft into an awaiting private chauffeur vehicle on the ramp, ensuring maximum discretion and zero public contact.
2026 Local Flair: Ultra-Exclusive Pamplona Experiences
Complete your trip to the Navarre region with our curated local experiences for the current season: VIP San Fermín Balcony Access, La Rioja Helicopter Wine Tour, Exclusive Txoko Dining, Chauffeured Camino de Santiago Journey.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
No. Pamplona Airport does not operate a public pay-per-use or Priority Pass lounge within its 12,400-square-meter commercial terminal. Premium lounge access is restricted to private jet travelers utilizing the AviaVIP FBO lounge. For commercial clients, AssistAnt provides dedicated personal escorts to expedited rest zones.
Unlike major Spanish hubs, PNA has not yet implemented 3D CT scanners. Passengers must remove laptops from their bags and place all liquids in containers under 100ml inside a clear, 1-liter plastic bag before passing through the security filter.
For commercial arrivals, your greeter will be waiting for you the moment you step off the aircraft at the jet bridge exit. If your plane parks on the open apron, your greeter will receive you at the terminal entrance threshold as you exit the tarmac transfer.
During peak hours or the high-demand San Fermín festival season, standard queues can cause unexpected delays. AssistAnt Fast-Track clears you through check-in and the Aena Fast Lane security filter in under 7 minutes, placing you directly at your boarding gate.
Yes. Private aviation passengers utilizing the AviaVIP FBO at PNA can take advantage of active tarmac-to-curbside transfers. Your luxury chauffeur vehicle will be waiting on the ramp directly next to the aircraft steps.
PNA operates from 4:30 AM to 9:45 PM UTC during the summer flight season and from 5:30 AM to 10:45 PM UTC in the winter. Overnight stays inside the terminal are strictly prohibited as the facility closes completely outside of these operational hours.
Yes. Our departure greeters will guide you directly to the Customs validation point and Aena information counter located on Floor 0 of the single passenger terminal to ensure your tax-free paperwork is stamped and processed efficiently before your flight.
We provide comprehensive VIP services for all scheduled 2026 carriers operating out of PNA, including Iberia (with daily connections to Madrid-Barajas), Vueling, and Binter Canarias.
Yes. Private terminal clients utilizing our VVIP services enjoy secure, direct-access parking right outside the AviaVIP FBO facility. For commercial terminal clients, we arrange premium curbside drop-offs and valet coordination.
PNA is located exactly 6 kilometers south of Pamplona, between Noáin and Esquíroz. Utilizing our private chauffeur service, the transit time from the airport terminal to the historic city center or major luxury hotels is approximately 10 to 12 minutes.
Plan Your Seamless Arrival
in Pamplona Now
