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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (I’m not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! I’d be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my client’s arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last week’s VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania – my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already I’m now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Florence?
Choke Point Meeting Spots
Florence Airport does not use jet bridges. For standard Fast-Track, your AssistAnt greeter stands precisely at the arrivals hall entrance where the tarmac shuttle bus deposits passengers. For departing flights, greeters wait curbside at the dedicated drop-off zone.
2026 Fast-Track Specs
We navigate you past the congested 2026 EU EES registration queues using dedicated priority immigration channels, slashing passport control times from 45+ minutes down to minutes.
Lounge Intelligence
Our departing VIPs are escorted directly to the VIP Club Lounge (First Floor, Airside). While compact, it offers high-speed SKY Wi-Fi, premium regional wines, and an exclusive escape from the crowded general seating area near the gates.
VVIP/FBO Specs
For clients flying private or utilizing our ultimate commercial package, we coordinate through the AviaVIP FBO located at Via del Termine. This dedicated private terminal offers direct tarmac-to-curbside luxury car transfers, entirely bypassing the main commercial infrastructure.
2026 Local Flair
Seamlessly transition from the runway to Tuscany’s finest. We can arrange immediate AW109 helicopter transfers from the FLR perimeter directly to Chianti vineyards, secure VIP box access for the 2026 Maggio Musicale Fiorentino, or coordinate an exclusive, after-hours private viewing of the Uffizi Gallery upon your arrival in the city.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP – Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish — we’ll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now →
24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option
Frequently
Asked Questions
We would like to chat with you
By utilizing our VVIP tarmac transfer service, transit time from the aircraft steps to your curbside vehicle is reduced to approximately 10–15 minutes. This completely bypasses the standard 45-minute commercial terminal delays exacerbated by the new 2026 biometric border checks.
The EES requires mandatory biometric registration (facial and fingerprint) for non-EU citizens. Our Fast-Track service expedites you through designated priority lanes, circumventing the general public queues that frequently average 30–50 minutes during the peak summer travel season.
Because Florence Airport does not utilize jet bridges, Commercial Fast-Track clients are met immediately at the arrivals hall entrance where the tarmac shuttle bus drops off passengers. VVIP clients are met directly at the bottom of the aircraft stairs on the tarmac.
Yes. For our VVIP service tier, we coordinate private luxury vehicles (such as a Mercedes S-Class) to meet you directly on the FLR tarmac. You are then transferred to a private customs clearance area, bypassing the main commercial terminal entirely.
We utilize the VIP Club Lounge, located airside on the first floor just past security. For the 2026 season, it remains the optimal quiet space at FLR, offering pre-packaged regional Tuscan cuisine, premium beverages, and a direct line of sight to the departure gates.
Your greeter will escort you directly from curbside check-in through FLR's dedicated VIP Fast-Track security lanes. This allows you to bypass the main security hall, typically clearing you into the VIP Club Lounge in under 10 minutes.
General aviation is handled by the AviaVIP FBO located at Via del Termine, 11, which is situated on the opposite side of the runway from the commercial terminal. It features its own luxury VIP lounge and immediate tarmac access for seamless and private 2026 arrivals.
Absolutely. We frequently arrange helicopter transfers directly from the FLR perimeter to private estates and vineyards in Chianti or Montalcino, cutting a 90-minute driving commute down to a highly scenic 15-minute flight.
While you are escorted through priority immigration, our dedicated porter staff retrieves your baggage from the main carousels. Average baggage delivery at FLR is currently 25 minutes, during which you will wait comfortably in the arrivals hall before being escorted to your chauffeur.
Because FLR has not yet fully upgraded to next-generation C3 CT scanners across all commercial lanes, standard 100ml liquid restrictions still apply. Your AssistAnt greeter will ensure your carry-on is compliant before reaching the Fast-Track security checkpoint to prevent any transit delays.
Plan Your Seamless Arrival
in Florence Now
