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Success stories
Hi-! I want to tell you what an amazing experience we had today with the greeter (Iโm not sure how to spell his name) He was an amazing addition to our travel journey - thank you so much! Iโd be happy to leave a review someplace.
Meet and greet was perfect . fast and efficient
Hi Adam and the AssistAnt Team, Thank you for reaching out. I wanted to share some positive feedback regarding my clientโs arrival; he expressed his appreciation for the excellent support and service you provided. Thanks again!
Linda (the greeter) was AMAZING. Thank you. We made our flight (our luggage is a different story but Linda was fantastic).
Hi Adam, Hope you are well! I wanted to follow up and let you know we were really pleased with the VVVIP services you offered- so thank you to you and your team!
Thank you ALL!!! I truly appreciate all you do!
Thank you to you and your team for the assistance provided in last weekโs VIP Meet & Greet service in Monterrey for my boss. The feedback they provided was that their greeter was excellent. Very professional and a big help in navigating the airport. I will be sure to reach out to you again for any future VIP services needed.
Dear Tal, first of all thank you so much for your London organizations. All people were satisfied with all the services! especially for Romania โ my boss told me that the greeting service was woderful.. he was out in 5 minutes after getting off the plane. Thank you again!
I just wanted to let you know how amazing our assistant was! She made the whole arrival experience smooth, stress free and easy. I truly appreciate it. Thanks again!
I wanted to just write and say that I appreciated the service very much! Our greeter, Andres, was amazing and very attentive. Please thank him again from my family and I will hopefully see you all soon on my next visit to Milan.
Good morning! The assistant is fantastic!!! The airport VIP transfers are all flawless!! They made our trip to Singapore and already Iโm now over an hour EARLY given the combo of an early landing Thank you very much!!!
Why Choose AssistAnt in Pisa?

Choke Point Meeting Spots
* Arrivals: Your greeter will be waiting precisely at the jet bridge exit (or tarmac bus drop-off point) holding a discreet, personalized iPad sign. Departures: Curbside at the designated VIP drop-off zone, immediately outside the main departure hall doors, handling baggage instantly.

2026 Fast-Track Specs
AssistAnt utilizes the official "Fast Track" lane located adjacent to the main security checkpoint, granting priority access to the newest CT scanners. Crucially, our greeters expertly navigate the newly mandated EES biometric registration queues, minimizing wait times for non-Schengen travelers.

Lounge Intelligence
The prime pre-flight sanctuary is the Galilei VIP Lounge, located airside on the 1st floor, just before the Schengen gates. Renovated to reflect a refined, 19th-century Tuscan aesthetic, it offers high-speed Wi-Fi, premium local wines, and an essential quiet zone away from the high-traffic summer crowds.

VVIP/FBO Specs
For those utilizing private charters, operations are routed through the dedicated PSA General Aviation Terminal (operated by local FBOs). This VVIP Windsor-style tier includes seamless tarmac-to-curbside transfersโyour chauffeur will be staged directly next to your aircraft, bypassing all commercial terminal logistics.

2026 Local Flair
Enhance your Tuscan arrival with exclusive 2026 seasonal experiences coordinated by our lifestyle team: Private Helitour to Bolgheri: Direct tarmac-to-vineyard transfers for an ultra-exclusive tasting of 2026 release Super Tuscans. After-Hours Leaning Tower: A private, crowd-free twilight ascent and architectural tour of the Piazza dei Miracoli. Teatro del Silenzio VIP Access: Premium logistics and backstage access for Andrea Bocelli's annual summer concert in his hometown of Lajatico.
How it works
- Departure
- Arrival
- Transit
Meet your greeter curbside
Expedited check-in, security and immigration procedures
Accompany you to your lounge and/or boarding gate
Meet your greeter at the exit of the aircraft
Expedited immigration and customs procedures
Assistance at baggage claim
Connect with your waiting chauffeur
Meet your greeter at the exit of the aircraft
Expedited procedures
Guide you through the airport
Accompany you to your next flight
How it works
Departure
-
Meet your greeter curbside
-
Expedited check-in, security and immigration procedures
-
Accompany you to your lounge and/or boarding gate
Arrival
-
Meet your greeter at the exit of the aircraft
-
Expedited immigration and customs procedures
-
Assistance at baggage claim
-
Connect with your waiting chauffeur
Transit
-
Meet your greeter at the exit of the aircraft
-
Expedited procedures
-
Guide you through the airport
-
Accompany you to your next flight
More Than VIP โ Complete Global Travel Management
Airport VIP Meet & Assist
Arrival, Departure, Connection
Event Tickets, Flower Delivery, Restaurant Bookings
Private Chauffeur & Transportation
Arrival, Departure, Connection
Private Jet Charters
all jet types available
Global Lifestyle Concierge Support
Make a wish โ weโll make it happen
Luxury Car Rentals & Yacht Charters
Upgrade Your Travel Experience Today
Request My VIP Service Now โ24/7 concierge availability
Real-time booking confirmations
Instant WhatsApp contact option

Frequently
Asked Questions
We would like to chat with you
For non-Schengen arrivals, our greeter escorts you directly to the EES biometric registration kiosks. We monitor real-time passenger flow to select the least congested kiosks, guiding you through the mandatory fingerprint and facial scans to ensure you clear the new border protocols with minimal delay.
Depending on your airline's gate assignment, your agent will be standing immediately at the jet bridge exit or at the designated entry door if your flight requires a tarmac bus transfer, holding a personalized sign for instant recognition.
While PSA has installed new CT scanners in the priority security lanes for 2026, local aviation authority enforcement can vary daily. We advise clients to pack liquids over 100ml in checked luggage to prevent any potential delays during your expedited security clearance.
During the peak 2026 summer season, unassisted passengers can face 45-minute security queues. With our Fast-Track service, the transit time from curbside drop-off, through priority security, and up to the 1st-floor Galilei VIP Lounge is typically reduced to under 12 minutes.
Yes. The Galilei VIP Lounge is located on the 1st floor immediately after security, before the Schengen and non-Schengen gate split. You can relax in the lounge and our agent will escort you to your specific non-Schengen passport control point when it is time to board.
No. Due to Italian aviation security laws, direct tarmac car transfers are strictly limited to the General Aviation Terminal for private jet passengers. Commercial passengers will be met at the aircraft and escorted on foot or via terminal bus.
Our logistics team and your dedicated greeter monitor all PSA flight tracking systems in real-time. Whether your flight arrives three hours late or is diverted and returns, your agent will adjust their schedule and be waiting at the jet bridge the moment you land.
Yes. Your assigned greeter and an organized porter will meet you at the curbside drop-off zone. They will handle all luggage directly from your vehicle to the priority check-in desks, ensuring you do not have to lift a single bag.
The General Aviation Terminal is located adjacent to the main commercial building, approximately a 2-minute drive away. It operates entirely independently, ensuring VVIP clients experience zero crossover with commercial summer tourism traffic.
Absolutely. For our VVIP clients in 2026, we coordinate direct helicopter transfers from the PSA aviation sector to private villas in Tuscany, vineyards in Bolgheri, or luxury yachts docked in Livorno or Viareggio.

