Arrive In Milan With Effortless Style

With an AssistAnt greeter managing your arrivals workflow, the time from exiting the jet bridge to reaching your chauffeur at the arrivals curb typically ranges from 15 to 20 minutes. This includes expedited escort through biometric passport control lanes and priority baggage collection handled by our porters.

Yes. Because Milan Malpensa’s Terminal 1 Fast Track lanes are fully equipped with advanced 3D CT security scanners, the historical 100ml liquid restriction is waived. You are permitted to carry up to 2 liters of total liquids, aerosols, and gels in your cabin baggage without removing them from your bags during screening.

Milano Prime is a completely separate, standalone terminal facility situated away from the high-traffic zones of Terminal 1 and Terminal 2. It possesses its own dedicated security gates, private apron, and secure parking lot, ensuring absolute anonymity and avoiding public terminal traffic completely.

Yes. The Alda Merini Classic Lounge operates on the ground floor of Terminal 2 near the passport control checkpoints. It is open daily from 5:00 AM to 10:00 PM, offering a comfortable, quiet sanctuary with premium refreshments for passengers flying on airlines utilizing the T2 concourse.

The moment your private aircraft lands at Milano Prime, our coordinated ground team handles the physical offloading of your bags directly from the aircraft hold. While you relax in the FBO lounge and clear on-site customs, your luggage is transferred directly to the trunk of your awaiting chauffeur vehicle.

The Gae Aulenti Premium Lounge and the Montale Exclusive Lounge are both strategically located in Boarding Area B (Non-Schengen zone), positioned right beside Gates B50–B58. This ensures you are less than a 5-minute walk to your departure gate once boarding is announced.

If your flight parks at a remote stand, local airport regulations require passengers to take a shuttle bus. Your AssistAnt greeter will track the shuttle's destination point and meet you precisely at the terminal entrance door where the bus deboards, immediately taking control of your hand luggage and guiding you to the priority lines.

Yes. We can secure high-end conference rooms and private business suites equipped with presentation technology directly inside the Milano Prime Terminal or via the executive spaces in Terminal 1, allowing you to conduct meetings immediately upon arrival without leaving the airport security perimeter.

Yes. The recently renovated Monteverdi Classic Lounge, located in the Schengen departure zone (Boarding Area A), features premium private shower boxes alongside its luxury Italian buffet, making it the ideal spot to refresh during a European connection.

Yes, provided that your security personnel carry the necessary international permits and airport badges required by Italian aviation authorities. AssistAnt coordinates with the Milano Prime FBO management to facilitate the seamless clearance and alignment of your close-protection team right up to the aircraft steps.