Meet & Greet at MILAN MALPENSA AIRPORT (MXP)

A named greeter meets you as you come off the aircraft holding a personalised name board, accompanies you through passport control and customs, expedites the arrival procedures as far as the airport allows, assists with your luggage, and connects you with your waiting chauffeur. Private transfers and chauffeur service can be added to the booking.

Arrivals at Malpensa have been taking noticeably longer since the European Union introduced its new Entry/Exit System, which adds biometric registration at the border for many travellers. The airport has advised passengers to allow extra time. Our arrival Meet and Greet service will expedite you through the busy lines, but it has to be booked in advance.

At the exit of the jet bridge, holding a board with your name on it, before you reach the main arrivals corridors. If your aircraft parks at a remote stand, your greeter tracks the shuttle and meets you at the terminal door where it deboards.

Yes. The Alda Merini Classic Lounge is in Terminal 2, airside, past passport control and security, over on the left-hand side of the departures area near Gate D22. It opens daily from 05:00 to 22:00. It is a small lounge and can be restricted at peak times, so your greeter checks it is open to you before walking you over.

Yes. Your greeter assists with your luggage, at the carousel and out to your car on arrival, and at check-in on departure. How much the greeter can do varies by airport and by what you need on the day.

The Gae Aulenti Premium Lounge and the Montale Exclusive Lounge are both in Boarding Area B, the non-Schengen zone serving gates B50 to B59, so they are close to the long-haul departure gates. Your greeter takes you to whichever one you can use.

If your flight parks at a remote stand, airport rules require passengers to take a shuttle bus. Your greeter tracks where the shuttle sets down and meets you at that terminal door, helps with your hand luggage, and walks you through the formalities from there.

Yes. On departure your greeter meets you kerbside at the departures drop-off for your terminal, assists with your luggage at check-in, walks you through security and accompanies you to the lounge or straight to your boarding gate.

The Monteverdi Classic Lounge is in the Schengen departure zone, Boarding Area A, and the operator lists shower cubicles with toiletries provided. Availability and whether a fee applies can vary, so if a shower matters on a long connection tell us when you book and we will confirm it for your date.

We track your flight and your greeter adjusts to the actual landing time at no extra cost. If a delay puts an onward connection or a waiting car at risk, tell us and we will rework it while you are still in the air.