A Warm Welcome, Every Time

Your AssistAnt greeter will meet you right at the jet-bridge exit as you step off the plane. If your aircraft parks on a remote apron stand, your greeter will be waiting for you with a personalized placard at the immediate entrance of the arrivals gate building where the shuttle bus drops off passengers.

No. Milan Linate’s main terminal security checkpoint is fully equipped with advanced 3D CT scanners on the first floor. You can keep all liquids, cosmetics, and electronic items inside your hand luggage, significantly accelerating the Fast-Track screening process.

Once you clear the dedicated Fast-Track security lanes on the first floor, the Leonardo Exclusive Lounge is approximately a 3-to-5-minute escorted walk away, located airside right in the main boarding area adjacent to Gates A17 and A18.

Direct tarmac transfers to a private vehicle are legally restricted to the Milano Prime Private Terminal for general aviation. For commercial flights, your greeter will meet you inside the terminal gates and escort you via the fastest pedestrian route, utilizing porter services to expedite luggage retrieval to your waiting curbside chauffeur.

The M4 Metro line integrated directly into the Linate terminal basement takes exactly 12 to 15 minutes to reach the city center of Milan. However, most AssistAnt clients prefer our pre-arranged private chauffeured Mercedes S-Class transfers, which take about 20 minutes to reach the Duomo area depending on traffic on Viale Enrico Forlanini.

Yes, the Piranesi Classic Lounge remains fully operational and is conveniently situated airside on the first departures floor near Check-in Area 1. It serves as an excellent, quiet alternative for travelers looking to relax immediately after check-in but prior to entering the main boarding gate hubs.

The Fast-Track service speeds up your transit through the main commercial terminal’s public check-in and security. The VVIP service utilizes the completely separate Milano Prime FBO terminal, bypassing the commercial terminal entirely. It features private customs clearance, isolated VIP lounges, and direct tarmac vehicle access to your private aircraft.

Our real-time flight tracking software ensures your greeter is synchronized perfectly with your flight’s actual touchdown time. Whether your flight lands early or gets delayed past midnight, your greeter and private chauffeur will be in position at the gate and terminal exit exactly when you arrive.

Absolutely. For departures, your greeter will meet you curbside, coordinate terminal porters to handle your bags, guide you through the digital VAT tax refund kiosks to clear your customs receipts, and fast-track you through airline check-in counters.

Yes, the Leonardo Exclusive Lounge welcomes families. Children under the age of two receive complimentary access, and your AssistAnt greeter will ensure your entire family settles comfortably into the lounge's premium seating zones before boarding your flight.